Terms of service

Defective Products

If you receive a defective product, you must notify us within 14 days of receiving the product by providing clear photos and a description of the defect. If we determine that the product is indeed defective, we will either repair or replace the product at our discretion, in accordance with our warranty terms.

Please note that all our products are custom made to order, based on your specific measurements, fabric selections, and design preferences.

As such, we do not accept returns or exchanges for any reason other than defective product, including change of mind, as the items cannot be resold or reused for other customers.

Measurements & Installation

  • Our free professional measurement and installation service is only available in the Greater Brisbane and Gold Coast regions.

  • For all other locations, including interstate and international orders, customers are responsible for taking their own measurements and completing installation themselves.

  • To assist customers outside of our local service area, we provide free online video consultation to guide you through the measurement and design process.

  • We will do our best to help ensure your measurements are accurate and to support you with the DIY installation process.

One-Time Redo Policy for Non-Local Customers

  • For customers outside the Greater Brisbane and Gold Coast regions, we understand that self-measurement and self-installation may carry some risk of error.

  • To support our non-local customers, we offer a one-time redo:

    • If a mistake is made in measurement or installation, you are entitled to one window remade free of charge.

    • This goodwill policy applies only once per customer order and cannot be transferred to multiple windows.

    • Shipping timeframes will still apply for the replacement item.

GENERAL

  1. Upon acceptance of these terms, a binding contract is entered into between the customer and Jorven Home Living Pty Ltd (hereafter referred to as “Jorven”), notwithstanding Jorven’s right of non-acceptance due to errors or omissions.

  2. Quotations provided by Jorven are valid for 28 days and may be subject to change thereafter. Accepted orders are subject to verification at Jorven’s head office, where Jorven reserves the right of non-acceptance.

  3. Completion dates are estimates only and subject to material availability. No responsibility will be accepted for delays as outlined in clause 20.

  4. The customer must provide access to the works between 8:00 am and 5:00 pm, Monday to Friday, or as otherwise agreed.

  5. The customer accepts that any colours and brands stated in the quotation are as per their selection, and that Jorven takes no responsibility for shade variations.

  6. Jorven accepts no responsibility for natural material variations such as colour, grain, rippling, shrinkage, or changes in length, and shall not be liable for any loss or damage arising as a result.

  7. Whilst every effort will be made to ensure that products match showroom samples or displays, any minor or immaterial variation in colour or grain between samples and delivered goods shall not entitle the customer to reject the goods or claim compensation.

  8. The customer acknowledges that Jorven staff are not qualified colour consultants or interior designers. Any suggestions or recommendations are personal opinions only; the customer is responsible for final product choices.

  9. The acceptable standard for imperfections on the final job is: if visible to the naked eye in natural daylight at a distance of 1.2 metres, it is not acceptable; if not visible under the same conditions, it is deemed acceptable.

  10. Any labour costs associated with the removal, uninstallation, reinstallation, transportation, or handling of the product are the sole responsibility of the customer and are non-refundable.

TERMS OF PAYMENT

  1. Deposit & Balance – A deposit of 50% of the total contract price is required at the time of order acceptance, prior to commencement of manufacture. The remaining 50% balance must be paid in full after inspection of the goods and before installation. If the contract falls within the QBCC Act 1991, deposits and payments will be structured in accordance with the requirements of the Act.

  2. Final Payment on Practical Completion – For contracts outside the QBCC Act 1991, payment of the balance must be made upon practical completion (i.e. when the majority of the order has been supplied and installed).

  3. Overdue Accounts – Jorven reserves the right to charge interest at 2% per month on all accounts outstanding 7 days after practical completion if the contract falls outside the QBCC Act 1991 or agreed payment terms. For contracts under the QBCC Act 1991, interest will be charged in accordance with the signed contract.

  4. Recovery of Debt – In the event of non-payment, the customer will be liable for all legal and recovery costs incurred by Jorven.

  5. Retention of Title – All goods and services supplied remain the property of Jorven until full payment is received. In the event of default, Jorven reserves the right (without notice) to repossess the goods, and the customer authorises Jorven to enter the premises for this purpose. Jorven will not be liable for any costs, losses, or damages arising from repossession.

  6. Delayed Installation – If the customer is not ready to take delivery or have goods installed within six weeks of manufacture, the customer agrees to pay a progress payment up to the total value of the purchase price, or as otherwise agreed.

  7. Refusal of Installation – If Jorven advises that products are ready for installation and the customer refuses or fails to arrange installation, or if Jorven cannot contact the customer after reasonable attempts, the remaining balance will immediately become payable. Jorven shall be entitled to treat this as a judgment debt, enforceable without further action.

  8. Delays in Supply or Installation – The customer agrees not to hold Jorven responsible for delays in supply or installation, and not to demand compensation (monetary or otherwise). Payment cannot be withheld if a minor part of an order is delayed.

  9. Service of Notices – The customer agrees that any notices or court documents may be served by pre-paid post or facsimile to their last known address or facsimile number.

FORCE MAJEURE

  1. Jorven shall not be liable for failure or delay in supply, delivery, or installation due to circumstances beyond its reasonable control.

PRODUCT INSTALLATION

  1. Customers must provide suitable access for installation, remove obstructions, and secure valuables. Additional costs due to unforeseen access or installation issues will be borne by the customer.

  2. Customers must advise Jorven of any asbestos at the installation site that could be disturbed during works.

  3. Customers are responsible for removing existing window treatments unless other arrangements are made at the time of sale.

  4. Jorven products are made square unless otherwise specified. No responsibility is accepted for out-of-square windows.

  5. Jorven will not be liable for damage when fixing into materials such as tiles, carpet, timber flooring, or laminated bench tops.

  6. While care will be taken, Jorven accepts no responsibility for damage to premises or service interruptions arising from circumstances beyond its control.

  7. Corded blinds supplied and installed by Jorven comply with Australian Child Safety Laws.

  8. Product-specific conditions – apply to vertical blinds, aluminium venetians, timber venetians, roman blinds, panel glide blinds, and roller blinds. (Technical details remain as per Jorven’s product specifications, including clearance requirements, fabric movement allowances, and limitations in certain window types.)

GUARANTEE & WARRANTY

  1. Jorven warrants that all products are fit for purpose and are new unless otherwise stated.

  2. All products are guaranteed against defects in components and manufacture at installation, effective only after full payment. Jorven will pass on manufacturer warranties where applicable. See our website for product-specific warranty details.

  3. In domestic use, goods are guaranteed against faulty materials and workmanship. Jorven will repair or replace (at its discretion) any faulty products. Damage due to misuse, accidents, or heat/solar exposure is not covered. Where no defect is found, a call-out fee will apply.

  4. All work will be carried out in accordance with relevant laws and regulations.

DEFINITIONS

  1. Works – the work described in Item 1 of the contract and detailed in the accepted quotation.

  2. Start Date – the date Jorven commences manufacture of the ordered product.

  3. Practical Completion – when the majority of works described in Item 1 have been supplied and installed.

  4. Price – the total contract amount, including GST, as per the accepted quotation.

Important Note

Because all orders are custom made to your specifications, returns or refunds cannot be accepted for measurement or installation errors made by the customer (beyond the one-time redo outlined above). We strongly encourage customers to use our local measurement service (where available) or book an online consultation before finalising your order.



OVERVIEW
Welcome to JORVEN HOME LIVING! The terms “we”, “us” and “our” refer to JORVEN HOME LIVING. JORVEN HOME LIVING operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). JORVEN HOME LIVING is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. JORVEN HOME LIVING reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until JORVEN HOME LIVING confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as JORVEN HOME LIVING may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by JORVEN HOME LIVING, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of JORVEN HOME LIVING, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by JORVEN HOME LIVING.
JORVEN HOME LIVING’s names, logos, product and service names, designs, and slogans are trademarks of JORVEN HOME LIVING or its affiliates or licensors. You must not use such trademarks without the prior written permission of JORVEN HOME LIVING. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]
JORVEN HOME LIVING is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with JORVEN HOME LIVING. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and JORVEN HOME LIVING, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with JORVEN HOME LIVING.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm JORVEN HOME LIVING, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY JORVEN HOME LIVING, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL JORVEN HOME LIVING, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless JORVEN HOME LIVING, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 18 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where JORVEN HOME LIVING is headquartered. You and JORVEN HOME LIVING consent to venue and personal jurisdiction in such courts.

SECTION 22 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hailey@jorven.com.au.
Our contact information is posted below:
[JORVEN HOME LIVING PTY LTD] 
hailey@jorven.com.au
0403468996

ACN :  687 182 467